I was wrongfully banned for combat logging (3 days)

  • In Game Name(s) or Most Known By Name: Grim Malkin

  • Steam Profile Link: Steam Community :: Grim

  • Steam Name: Grim

  • Discord Name: Grim

  • Who Banned You?: ONB3LT5

  • Length Of Ban: 3 days

  • Reason Of The Ban: combat logging

  • Why Should We Unban You?: I was banned wrongfully, as it was for combat logging but my game crashed, I didn’t intentionally combat log.

  • Screenshot Of Ban Message:

Here’s proof of the crash:

The time stamp of your crash is before you where banned?

I assume there was a process of reporting me and a mod taking action. That could be why. If you check the rough timing and the dates, it should line up enough to prove it as reliable evidence.

If you indeed crash why did you not return

I was called away by my parents to go do some work so I wasn’t able to log back on and turn myself in. I did attempt to log back in and got on, however, that was exactly when I was called away so I was basically on for 30 seconds, intending to call the police and hand myself over, but never got the chance. I was contemplating turning myself in late as I logged on afterward yesterday, but I found myself banned for ‘combat logging’.

You can double check join logs if you desire and you’ll see there was a very small period I was online right after the crash, but logged back off soon after as I was called away. I hope this answers your question, and I do apologise for any inconvenience or misunderstandings along the way.

Thanks for your time and consideration.

Any reason you didnt try and contact staff or open a ticket straight away??

I contacted a staff member in DMs when I found out I had been banned to try and resolve the issue, and they still haven’t gotten back to me, by then I tried to open a ticket and the channel said I couldn’t bc there were too many tickets. I then found out I could do ban appeals so I got the link off someone in the support channel and here I am now trying to explain myself and the chain of events that got me in this situation.

Note: I’m relatively new to this server and still getting accustomed to all the different channels, discord servers, and most of all, the multitudinous number of links. That’s why I had only heard of ban appeals so recently and it took so long to address the issue, despite it happening a full day ago now.

Good Afternoon, @grim090

It was decided that your ban appeal shall be,

| DENIED |

However it was a 3 day ban and you have since been unbanned

Regards,

Harambe | Community Manager